November 5, 2003 (No. 18)

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The next edition of the news summary is scheduled for Tuesday, Nov. 11.


Before Country's biggest stars strut the Grand Ole Opry stage for the 37th Annual CMA Awards tonight, they'll be Web-streamed (vid-only) from the Red Carpet outside, for the first time in five years, beginning 4 p.m. CST, according to CMA Information Technology Manager Daniel Owen. Still-photo "flip books" and slide shows will also be featured, with shots from both stage and carpet.

XM Satellite Radio broadcasts live from Nashville's Country Music Hall of Fame and other venues, and hit the 1-million subscriber mark last week, release, here.

PERSACIS is founded by former Medibuy alums Estep and Shah, offering software and management for OR, ER, supply-chain. Underlying belief: providers don't make the most of applications they've acquired, Nash. Bus. Journal, Oct. 31, p. 4, here. Persacis release, here.

LaVergne-based Quanta Computer Inc.'s original-design owner status, notebook-computer growth, should help local operations succeed in sustaining local jobs where Flextronics, Celestica, Solectron floundered, Tennessean, 1E, Nov. 5, here.

Mandate IT Security audits? Florida congressman calls ITAA, U.S. Chamber, TechNet, Bus. Software Alliance into meeting today (11/5) to discuss his push to require public corporations to perform IT Security audits, with SEC enforcement, Washington Post, Nov. 4, here.

Link2Gov President Ed Braswell told NTC Monday (11/3) his firm's State/Local client base nationally has increased dramatically during the current year. Firm signed Missouri government for credit- and check-processing, Nov. 1, Tennessean, scroll down here. Link2Gov rel., here.

Visiting Murfreesboro site, Verizon Wireless CEO Denny Strigl described center's role handling "exceptions" seeking cell-number portability. He sees rising wireless data transmission, Tennessean, Nov. 2, here. Verizon Wireless will spend $1 billion+ on ads, Washington Post, Oct. 31, here.

Cold Feet Creative's 'self-serve' Emma e-mail marketing product receives warm reception in U.S. and abroad, Nash. Bus. Journal, p. 3, Oct. 31, here.

Proprietary-software meeting: Nov. 21, NTC President David Condra will convene a by-invitation meeting of NTC Members who are creating proprietary software products they own, re-sell, license, deliver via web, etc. More than 20 firms have already expressed interest in exploring the interests of local proprietary-software creators, with an eye toward possible creation of an NTC special-interest group focusing on software development/marketing. Initial emphasis is on firms that create products for sale to other enterprises. If your firm meets these criteria, please write here or call (615) 743-3168.

Nashville's Cybera Inc. is early adopter of New Edge Nets' wholesale bandwidth, Release, Oct. 4, here.

Chordant Distribution Group releases Chordant Core Inventory tool to help music dealers keep hottest tunes in stock, Nash. Bus. Journal, Nov. 3, here.

Equinox Information Systems gains PowerNet Global business, Nash. Bus. Journal, Oct. 31, p. 15, not on web. Equinox release.

Franklin-based SDS Inc. partners with Manatron to land Gwinnett County (Ga.) business for parcel-mapping and government revenue management system, BW Release Oct. 30, here.

Private Business agrees to help sell BankIQ of Louisville, Tennessean, 3E, Oct. 30, here. Related release, BW Oct. 29, here. Private Business shows 3Q gain, 3E, Tennessean, Oct. 31, scroll here. Related release BW Oct. 30, here.

Smyrna-based Insequence Corp. announced Sequential Parts Delivery (SPD) Pro Version Six, Nash. Bus. Journal, Oct. 31, not on web.

Dell Inc. reportedly revamping tech help function, Washington Post, Oct. 30, here.

First Tennessee Bank migrates to Fidelity Information Services' operations outsourcing, part of 5-year deal, here. Bank also partners with Pacific WebWorks re: Intellipay distribution, BW Oct. 31, here.

Boult CummingsHQ will have video conferencing, IP telephony, Nash. Bus. Journal, Oct. 31, p. 17, here.

Baker Donelson Bearman Caldwell & Berkowitz won Web Marketing Association Standard of Excellence Award for website, Nash. Bus. Journal, Oct. 31, p. 15, not on web. Release here.

Brentwood-based Corporate Board Member Magazine links "America's Best Corporate Lawyers" listings with LexisNexis Martindale-Hubbell's listings, Nash. Bus. Journal, p. 15, Oct. 31, here.

Mailnet Services is partnering with J. Nissi to for national push of, Nash. Bus. Journal, Oct. 31, p. 15, not on web. Also in NTC Oct. 15 summary, here.

EDS Product Lifecycle Management (PLM) Solutions said Nov. 3 it has sold 5,000+ licenses for NX Nastran software, in about 60 days. Nissan Motor site in Mich. is early adopter. Release, here.

Comdata Stored Value Systems subsidiary and Salt Lake City's Gift Card Solutions have integrated an electronic cash card program for New World Restaurant Group, Nash. Bus. Journal, Oct. 15, p. 15, here.


Scrushy indictment shows power of Sarbanes-Oxley. Tomorrow's NTC Tech Roundtable with Steve Tisdell of Nashville Management Group addresses Sarbanes-Oxley and IT Management responsibility, details, here.

HCA reportedly nearer bringing hospital supply-chain operation inhouse; distribution arrangement with McKesson's Medical-Surgical Solutions draws to close, Tennessean, Oct. 31, here.

With 3rdQtr cash-flow positive, HealthStream CEO Frist says firm will focus on growth, adds sales staff here and Denver, adds products, seeks increased utilization, Tennessean, Nov. 3, here. HealthStream reports 3Q loss, Oct. 29, Tennessean, here. HealthStream release Oct. 28, here.

Thriving Sy.Med, once "Medilink," doubling Maryland Farms space as credentialing revenues approach $2 million target, Nash. Bus. Journal, p. 6, Oct. 31, not on web.

WebMD Envoy announce $50,000 fund at Community Foundation to help nursing-home fire victims, release Oct. 29, PR Newswire, here.


Knoxville News-Sentinel appeals for statewide support for Tennessee Tennessee Tech Corridor, Nov. 3, News-Sentinel (opinion), here.

SCB Computer Technology (CIBER) wins USDA IT contracts totaling $6 million, Commercial Appeal, Oct. 30, here. SCB sale to CIBER could mean more jobs, Oct. 29, Commercial Appeal, here.

Cingular leases more distribution space in Memphis, Commercial Appeal, Oct. 31, here.

Federal Express donates $100K to Fire Museum, Commercial Appeal, Nov. 1, here.

Memphis' defense-industry "Inventory Locator Service" website recognized, Commercial Appeal, 10/29, here.

Oak Ridge Natl Lab service to U.S. intelligence community has grown since "9/11," Knox. News Sentinel, Oct. 31, here.

Knox County is determined to have one of best e-Gov websites, Knox. News Sentinel, Nov. 3, here.

Memphis Commercial Appeal changes web URL, Oct. 28, Comm. Appeal, here.

Oak Ridge Micro-energy announces push for thin-film battery, BW Oct. 31, here. savvy in web design anchored in strong interest in client and community, Commercial Appeal, Nov. 3, here.

Sharp opens first solar-panel manufacturing site outside Japan, at Memphis. Oct. 16 Release.


Tech Ventures: The availability of funding for early-stage companies in the tech sector is improving modestly, according to Tom Wylly, the senior partner of Brentwood Capital Advisors who appeared this past weekend on "Nashville Business This Week," (Comcast Ch. 50, NewsChannel5+). Wylly said entrepreneurial fundamentals are once again important, including a strong cohesive management team; business ideas that are interesting, compelling and directly related to critical customer problems and needs; and, a business plan that provides some protection in the face of competition during the enterprise's early years. Wylly, who is also chairman of the recently launched nonprofit Nashville Capital Network (NCN), also noted that NCN Executive Director Sid Chambless is already providing an array of services to about 14 companies, ranging from coaching to exploring angel-funding possibilities.

Vanderbilt turns ideas into new companies, Tennessean, 1E, Oct. 30, here.

Claritas Capital now has $10 million in its first venture partnership fund, Tennessean, Nov. 4, 3E, here. Claritas includes RPM Solutions and DigiScript in its portfolio.

Ingram Micro returns to profitability, Commercial Appeal, Oct. 31, scroll here.

Inflow says its still pursuing cash-flow positive, announces reaching positive 3Q EBITDA, Inflow statement, Oct. 30, here.

EBM deal approved by shareholders, Oct. 28 PM, Nash. Bus. Journal, here.

Further coverage: Sid Chambless named executive director Nashville Capital Network, The AP via The OakRidger, Oct. 13, here. Also, The City Paper, p. 19, Oct. 29, here.

Gaylord $350 million debt offering snapped-up. Gaylord told NTC (10/30) that Bank of America was the lead on the deal, with DeutscheBank, CIBC involved. Tennessean, Oct. 30, here. City Paper, Oct. 30, p. 18, here.

Nashville Verus Financial Management does deal with Payment Data Systems through Verus' Network 1 Financial unit, securing millions in credit-card transactions, PRNewswire, Oct. 6, here. Nash. Bus. Journal, Oct. 6, here. Verus completed Network Financial 1 purchase last summer, Nash. Bus. Journal, here.

Oakwood Systems Group, Inc. named Bud Wainright a business-development executive for tech solutions in Nashville. Oakwood says it has 10 consultants in Nashville, 25 clients.

U.S. Ven-cap industry still holds more than $35 billion in uninvested capital (in addition to cap held in reserves for existing operations), according to Thomson-NVCA study, Wall St. Journal, Nov. 3, (sub) here.

VCs put tech dollars into software and services, InformationWeek, Nov. 3, here. Monitoring, visualizing, connecting, managing, securing functions are higher priority.

Lots of venture capital in DC area, that is "if you don't need it," Washington Post, Nov. 3, here.


Gov. Bredesen: Japanese concerned about TN's workforce, Commercial Appeal, Oct. 29, here.

Nashville-based FDA Criminal Investigator Robert West made a dozen or so covert Web purchases and performed "4 or 5" Dumpster Dives in the course of gathering evidence against a couple who were subsequently convicted (now on appeal) of Internet mail fraud in the form of illegal sales of prescription drugs, and other crimes, according to The Washington Post of Oct. 30, here. West, a former U.S. Army criminal investigator before joining FDA, says his track record in investigations in the mid-South led to his being assigned to the investigation of the felons' sale of Viagra, Propecia, Celebrex. "I would never conduct an investigation covertly without dumpster-diving," West told NTC Friday.

Metro's Business Continuity RFP 03-139 netted proposals from AT&T, Computer Security Consultants Inc., Strohl Systems, Sungard Recovery Service, by the Oct. 31 deadline.

Metro Council looks at Internet data disclosure, City Paper, Oct. 29, p. 4, here.

States flocking to biotech development like gamblers to lottery tickets, USA Today, Nov. 3, here.

TODAY is the deadline for proposals to provide smart payphones at State-designate locations, under RFP 317.03.103-04 (Reissued), which will produce a successor to BellSouth Public Communications as Tennessee's provider. State aims to net revenues from the arrangement, which ensures phone access at key sites, despite waning of payphones due to cellphone proliferation.

The Statewide Premise Wiring, Equipment Installation and Configuration RFP's deadline for comments is today, also, and the proposals deadline is Dec. 3, RFP 529/000-06-03.

State Education on Oct. 31 issued RFP 331.25-001, in keeping with No Child Left Behind, for Statewide Student Management Software. Pre-proposal conference Nov. 12, deadline Dec. 3.

Six potential bidders attended the Oct. 31 pre-proposal conference for OIR's RFP 317.03-109, Research & Advisory Subscription Services in support of information technology.

To augment TRICOR inmate data-processing, TN OIR launches RFP 317.03.110 for data-entry services (posted Oct. 27, proposal deadline, Dec. 10), here. Patricia Weiland, executive director of TRICOR, said on "Law: Cases and Comment," Nov. 1 (Community Access, Comcast Ch. 19, Davidson County), that TRICOR has revenues of $22 million, annually. Story related to apparent credit-card theft by inmate staff working via TRICOR, The City Paper, Oct. 17, here.

Tennessee part of Microsoft Corp. settlement, Knox. News Sentinel, 10/29, scroll down here.

Gov. Bredesen softens remarks on Lottery hiring, Tennessean, Oct. 29, here.

IT for Logistics is hottest category for federal spending, Oct. 29, Fed. Computer Wk., here.

More E-gov executive education: Use capital funds, performance contracts and user fees to improve IT in court system, Fed. Computer Wk., Oct. 30, here. Case-management standards, here.

Companies pursuing technology contracts under US Homeland Security funding, Washington Post, Oct. 30, here.


Williamson Works Executive Director Bob Iannacone and others have been working months with Tennessee Technological University (TTU) to enable the TTU College of Engineering to extend varying levels of engineering research and education, seminars and related services at one or more sites in Williamson County. Subramaniam Deivanayagam, TTU's Associate Dean for Graduate Studies and Research, suggests that more than one site and varying levels of education are under consideration.

E-Learning: Vanderbilt School of Nursing received grants for nationwide Online health-professionals' emergency-preparedness programs, including funds from HHS Bioterrorism Training and Curric. Development Program. Nash. Bus. Journal, p. 15, Oct. 31. VU release, here.

Cisco case study on K-12 school-district IP telephony savings, Cisco, here.

Computer use by young people hits 90%, the AP via Knox. News Sentinel, Oct. 30, here.

Report says former VP Al Gore's new cable network will be "," New York Observer, here.

Intel joins Blue-Ribbon Schools of Excellence to honor K-12 schools that use technology, Oct. 30, site here.


During the Security session of NETWORK 2003, Oct. 30, Panelist Dave Chapman, chairman and CEO of The Northpoint Group, said his firm's research shows 68 percent of companies have a security strategy, but only 11 percent of companies have implemented strategies, and fewer than half of that 11 percent [about 4 percent] have tested their strategies in a "real business environment." Chapman and co-panelists Ray Wagner of Gartner and Bradley Lide of CyberAngel Security Services agreed that metrics are too often absent or misapplied in security efforts; and, viruses and "bad software" are still among the most common security threats.

John Doss, co-founder and executive vice president, Healthcare Management Systems Inc., told his NETWORK 2003 audience, Oct. 30, that in contrast to 1984, when HMS was launched, enterprise owners are looking for IT "solutions" with good track record for return on investment; and, they are interested in enterprise systems, rather than products that represent isolated "functionality fountains."

Gartner announces Nashville invitation-only CIO event for mid-size enterprises, April 18-21, BusinessWire, Nov. 3, here.

Nashville-based NetContent Inc. CEO Shaun Carrigan sees diminished reliability of email and growing difficulty in establishing meaningful communications with audiences, ECONTENTMAG, Oct. 2003, here.

Dell targets corporate help desk with support services, Washington Post, Oct. 29, here. (Also appeared in Tennessean, Nov. 4, 1E.)

Wall Street Journal begins reporting integrated online Journal subscriptions with print subscriptions, breaking aggregate 2-million sub mark, challenging USA Today for most-read title, Wall Street Journal, Nov. 4, (sub) here.

HHS produces research-based tips for Web design, navigation, etc., to improve access to HIPAA, other data, Washington Post, Oct. 30, here. HHS guidelines chapter outline, here.

Security on the Distributed Denial of Service (DDoS) front, Washington Post, Nov. 3 and Nov. 4.

The Technology Resurgence: Boom or Bust-in-the-making? New York Times, Nov. 1, here. Washington Post, Nov. 2, here. Companies seek gains by investing in Information Technology, USA Today, Nov. 3, here (article also appeared Nov. 4 in Tennessean, p. 2E).

INFLOW offers Business Continuity white paper, here.

Northpoint outlines research findings on Business Resilience and Continuity, here.

Top-ranked government sites (Center for Digital Government, Oct. 2003), here. Directory of government websites, nationwide, here.

CIO Magazine reports on CIO forums on trends, which ended yesterday (11/4), here.

Strolling among visionaries, Sun Microsystems' IT security chief wonders aloud whether "we live, roughly speaking, in the last generation of human beings," given the advance of life-extending knowledge in biotechnology, New York Times, Nov. 1, here.

Monitoring Metro and State Requests for Proposals and Bids

State of Tennessee:
Tennessee Lottery, here. Lottery procurement policies, here.
Capital Projects Management,here.
Purchasing Divison, invitations to bid.
OIR Current RFPs. OIR RFP Archive.
State proposals, bids page.
University of Tennessee:
University of Tennessee purchasing, here. UT contracts list, here.
TN Board of Regents IT Contracts, here.
Metro Nashville/Davidson County, here.
City of Knoxville, here.
City of Memphis, here. Shelby County, here.
City of Chattanooga, here.

Scheduled Events: Asterisk ( * ) denotes new or revised item.

For more information, check the NTC home page and the NTC "Tech Links" page, found here. Also check business calendars of The Tennessean; The City Paper ; and Nashville Business Journal (see Community/Calendar).

(Nov. 5) Prof.-Technical Career Fair, Nashville St. Comm. Coll., details, here. Exhibitors, here.

(Nov. 5-7) Nashville Technology Council, "Management Skills for IT Professionals," Jay Ress of TMA Seminars, TN Economic Development Center, 8:30a-4:30p., click.

(Nov. 6) NTC Technology Round Table, "Sarbanes-Oxley: Risk Assessment and IT responsibility," Steve Tisdell, Principal, Nashville Management Group, register, here.

(Nov. 6) Annual Forum, Memphis Chapter of Society for Information Management, here.

* (Nov. 6) John Morris, president and CEO of NetLearning, is host for the East Tennessee Technology Council's CEO Council, 11:30 a.m. at NetLearning, 16 Emory Place, Knoxville. For more information, write here or call (865) 220-2020. Limited to company presidents, CEOs.

* (Nov. 6) "Entrepreneurship and the Small Business Climate in Nashville," by Office of the Frist Chair of Excellence in Business at Tennessee State University, at Willis Conference Center, 26 Century Blvd. Reception 5 p.m., forum 6 p.m., with panelists Deborah Cole, president of Citizens Bank; Andrea Conte, First Lady of Tennessee; William Hapner, CEO of Beacon Technologies; Harvey Hoskins, founder of Hoskins & Company, CPAs. Seating is limited. To register write or call (615) 963-7391.

* (Nov. 7) Williamson County Mayor Rogers Anderson convenes CEO Connect ⦥uro;?Consensus for Action� Forum at 7:30 a.m., Cool Sprgs Conf. Cntr. to review results of focus groups that attracted 175 CEOs and community leaders, all part of a "Williamson Works" effort to determine what business leaders think of county programs, services, initiatives, problems. For info, write Bob Iannacone.

(Nov. 10-11) Innovation Strategy: Identifying Barriers to Business, Owen GSM, Vanderbilt, here.

(Nov. 10-12) Healthcare Delivery Solutions Congress, co-sponsored by NTC, for details, click. Speakers announced, here.

* (Nov. 12) Using Internet to connect with existing and potential customers, City Paper, Oct. 29, p. 19. American Marketing Assn.

* (Nov. 12) Northeast Tennessee Technology Council, Juniper Networks cosponsor ⦥uro;?IPv6 - The Protocol That Will Save the Internet," with John Johnson of Juniper. 11 a.m., NE State Community College Library, Blountville. Details, here.

* (Nov. 12) East TN Tech Council Technology Applications Roundtable, 5 p.m. EST, for companies for which technology is vital, but which do not, themselves, create the technology. Topic: "How to position your company for the next generation of wireless business technology." Write here or call (865) 220-2020.

(Nov. 12-15) American Society of Civil Engineers, national conference and expo, Nashville, here.

(Nov. 13) Bureau of Industry and Security Outreach and Educational Services Division,
"Essentials of Export Controls," BellSouth Tower, 7:30 a.m. registration, program 8:30a.m.-4:30 p.m., details here.

(Nov. 13) HIPAA Impact on IT, Ed Miller, CTO of Digichart, AITP Nashville, register, here.

(Nov. 13) Dr. Duncan T. Moore, Prof.-Optical Engng., Univ. Rochester, former Assoc. Director for Technology in The White House Office of Science and Technology Policy, discusses "Establishing Federal Priorities in Science and Technology," Jacobs Audit., Featheringill Hall, VU School of Engineering.

(Nov. 17-19) TN Venture Forum, by TN Tech. Development Corp., Chattanooga, details, here.

* (Nov. 18) Project Management Institute, Nashville chapter, "Value-Based Project Selection and Prioritization," by James T. Brown Ph.D., SEBA Solutions: 11:30 a.m. Register

(Nov. 19-20) ITEC, Memphis. TN OIR Deputy Commissioner Richard Rognehaugh and City of Memphis CIO Darryl Anderson are the keynote speakers, here.

(Dec. 3-5) Tennessee Education Technology Conference, details here. Related, here.

(Dec. 4) Seminar on Liability issues for engineers, Tennessee Engineering Center, Adventure Sci. Center, Don Friedman of Crow Friedman Group, presented by TN Society of Professional Engineers, et al, write for details or call (615) 242-2486.

(Dec. 4) NTC Technology Round Table, "State of Tennessee IT: Strategic Planning, Project Management, & Cyber Security," Richard Rognehaugh, Deputy Commissioner - Office of Information Resources, State of Tennessee, reception and dinner. Details, here.

(Dec. 9) Nashville Technology Council "Holiday Business Mixer," Tuesday, 5:30 p.m., Two Doors Down, Demonbreun Street, cash bar. Map, here.

(Dec. 11) AITP Nashville chapter meeting, Dr. Sonny Reynolds (humor). Register, here.

Nashville Technology Council
For information about Nashville Technology Council programs, services and sponsorships:
Milt Capps or Phone: (615) 743-3168
For previous editions of "News of Nashville Technology," click here.

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